Safe Gaming

At Cricks App Responsible Gaming —
Keep the Fun Within Limits

Q: Can players under 18 participate?

Not at all. cricks app We strictly enforce an 18+ age limit. Age is verified at registration and during the KYC process. Any account found to belong to a minor is closed immediately.

Gaming should be a source of fun — not stress or problems. cricks app We believe every player can game responsibly. Our responsible gaming tools and guidelines are here to keep you in control at all times.

24/7

Support

18+

Age Limit

Protection Tools

100%

Voluntary Limits

Safe & Responsible

Our Responsible Gaming Features

cricks appWe provide multiple tools and features to help you keep your gaming experience safe and in control.

Deposit Limit Setting

Decide for yourself how much you can deposit per day, week, or month. Once a limit is set, it cannot be exceeded.

Self-Exclusion Feature

Option to temporarily suspend your account for a set period. You can take a break ranging from 7 days up to 6 months.

Session Time Limit

Decide in advance how long you will play in a single session. Once that time is up, cricks app Will automatically log you out.

Loss Limit Settings

Gaming stops automatically once you have lost a set amount. It's the most effective way to protect yourself from significant losses.

Reality Check Messages

During scheduled breaks, you'll see a summary of your gaming time and spending so you can stay informed and in control.

Permanent Account Closure

If you feel you need a complete break, you can apply to permanently close your account. The support team will assist you.

What Responsible Gaming Means What does it actually mean?

01 Defining Responsible Gaming

Responsible gaming means enjoying gaming mindfully, in a controlled way, and within set limits. cricks appAt cricks app, we believe gaming is a form of entertainment — never a source of income or a solution to financial problems.

Responsible gaming doesn't mean you can't play. It means knowing when to play, how long to play, and how much is safe to bet. cricks appOur responsible gaming policy helps every user build that awareness.

Keep in Mind: Gaming should be enjoyable — when it starts causing stress or anxiety, it's time to take action.

Online gaming is now enjoyed by many people across Bangladesh. cricks appWhether it's slots, betting, or bingo, we want you to play with a clear head and a set budget. That's why our responsible gaming tools are completely free and available at any time.

02 How to Stay Safe

cricks appBuild a few simple but effective habits to play responsibly. These habits will help you stay in control and keep gaming enjoyable.

Set a fixed budget before you play and stick to it.
Don't chase your losses by placing more bets.
Avoid gaming when you are tired, stressed, or under the influence of alcohol.
Make time for family, friends, and work outside of gaming.
Take regular breaks — a 10-minute rest after every 30 minutes of play is a good habit.
Never game with borrowed or loaned money.
Stay away from the idea that a win is guaranteed. Luck plays a role in every game.

Tip: Track your gaming expenses every month. It will help you stay aware and in control.

03 Minor Protection

cricks app We strictly do not serve anyone under 18. Age is verified during registration and identity is confirmed through the KYC process.

If there are minors in your home, keep your device and account secure. Don't share your password, and log out after each session. cricks appContact support to learn more about parental controls.

Allowing a minor to use your account is a serious violation and may result in permanent account closure.

04 Where to Get Help

You don't have to face a gaming problem alone. cricks appOur support team is always here for you. There are also several organizations in Bangladesh providing mental health support.

If you feel gaming is having a negative impact on your life or someone you know, don't wait — get help now. cricks appRequesting self-exclusion or account limits is completely confidential and non-judgmental.

cricks app Support: [email protected] — 24 hours, 7 days
Live Chat: 9:00 AM – 12:00 AM (Bangladesh Time)
Kaan Pete Roi (Bangladesh): National Helpline for Mental Health Support

Check Yourself

If you answer "Yes" to any of the questions below, consider seeking help.

Do you want to stop gaming but can't?

Do you bet more to recover your losses?

Is gaming causing problems with your family or at work?

Have you borrowed money or taken on debt to fund gaming?

Have you lied or kept secrets about your gaming?

Do you feel restless or unwell when you can't game?

If 2 or more answers are "Yes", please speak with our support team.

Gaming Risk Level

What is your risk level?

Low RiskSafe

Medium RiskStay Alert

High RiskGet Help

Regularly assess your gaming habits. The goal is to keep risk to a minimum.

Useful Links

Problem Gaming's Warning Signs

If you notice these signs, your gaming habits may be getting out of control. Taking action early is the smart move.

Financial Problems

Spending money meant for bills, rent, or food on gaming, or taking on debt to do so.

Social Withdrawal

Spending less time with family and friends and becoming absorbed in gaming alone.

Emotional Distress

Feeling irritable, anxious, or down when unable to game.

Sleep & Health Issues

Staying up late to game, and falling into irregular eating and sleeping patterns.

Impact on Work or Studies

Being unable to focus on work or studies because of gaming.

Repeated Failed Attempts

Trying to cut back or stop gaming but repeatedly failing to do so.

Our Safety Tools Use

cricks appLog in at any time to activate or adjust these tools.

Financial Control

Deposit Limit

Set a maximum deposit amount — daily, weekly, or monthly. Lowering your limit takes effect immediately; increasing it requires a 7-day waiting period.

Time Management

Time Limit

Set how many hours you want to game each day. When you reach that limit, you'll receive a reminder and your session will end automatically.

Loss Limit

Gaming will automatically stop once you have lost a set amount. This is the most effective way to protect yourself from major losses.

Temporary Break

Cooling-Off Period

Temporarily deactivate your account for anywhere between 24 hours and 6 months. During this period, logging in and placing bets will be completely disabled.

Permanent Decision

Self-Exclusion

If you want to step away from gaming long-term, apply for permanent self-exclusion. The support team will handle the process in complete confidence.

Awareness

Reality Check

At set intervals, you'll see a summary of your total gaming time, wins, and losses — keeping you aware and alert.

Safe Gaming's 10 Golden Rules

01

Set Your Budget in Advance Set aside a fixed gaming budget at the start of each month. Once that amount is gone, stop playing.
02

Stick to Your Time Limits Decide in advance how long you'll play each day. Set an alarm so you can stop on time.
03

Stop After a Loss Don't increase your bets to chase losses. It only leads to bigger losses.
04

Essential Expenses First After covering rent, bills, and food, only use a portion of what remains for gaming.
05

Take Regular Breaks Get up every 30 minutes, drink some water, take a short walk. Give your mind time to reset.
06

Don't Treat Gaming as Income Online gaming is a form of entertainment — not a regular source of income. Winning is possible, but never guaranteed.
07

Don't Play When You're Stressed Avoid gaming when you're angry, sad, or frustrated. Your judgment is impaired when you're in that state.
08

Let Your Family Know Don't hide your gaming habits from family. Open conversations help prevent problems.
09

Use the Tools cricks appUse our limit, cooling-off, and self-exclusion tools free of charge.
10

Don't Hesitate to Seek Help If something feels wrong, contact support straight away. It's not a sign of weakness — it takes courage.

Frequently Asked Q&A

No. Responsible gaming applies to every player. Setting limits and building healthy habits should start from day one — not after problems arise. cricks appAll users are encouraged to make use of these tools.

Decreasing a limit takes effect immediately. However, increasing a limit requires a 7-day cooling period. This rule is intentionally in place to prevent impulsive decisions.

No. Self-exclusion deactivates your account — it does not delete it. Once the exclusion period ends, you can reactivate it by contacting support. Permanent closure follows a separate process.

If you find yourself unable to stop gaming, keep raising your bets to chase losses, or are experiencing relationship and financial problems due to gaming — it's time to seek help. Use the self-test checklist at the top of the page.

After logging in, go to Account Settings and select the "Responsible Gaming" option. There you'll find all the tools — deposit limits, time limits, loss limits, and self-exclusion. If you need help, reach out via live chat.

Not at all. cricks app We strictly enforce an 18+ age limit. Age is verified at registration and during the KYC process. Any account found to belong to a minor is closed immediately.

At Cricks App Responsible Gaming —Keep the Fun Within Limits